Terms of service

Last updated 24 August 2026

1. About these terms

These terms govern your use of perthmodulartilingtec.site and, together with any written quote we give you, the tiling services provided by Perth Modular Tiling Pty Ltd (ABN 91 698 998 784, ACN 698 998 784) of Western Australia. In these terms, “we”, “us” and “our” mean Perth Modular Tiling Pty Ltd, and “you” means the person or entity using this website or engaging us to carry out work.

Where a written quote or contract for a specific job says something different from these terms, that document applies to that job.

2. Use of this website

This website is provided for general information about our services. We aim to keep it accurate and current, but the content is general in nature and does not amount to advice about your particular property, substrate or project. Nothing on this website is an offer capable of acceptance; work is quoted individually.

You must not use this website unlawfully, attempt to interfere with its operation or security, or reproduce its content in a way that suggests an association with us that does not exist.

3. Quotes and acceptance

Quotes are given in writing and set out the scope of work, the modules or stages priced, any provisional items, and the price. Unless the quote says otherwise, a quote is valid for 30 days from its date and prices are inclusive of GST where GST applies.

A contract is formed when you accept a quote in writing (including by email) or when work begins with your agreement, whichever happens first. A quote is based on the information available at the time; if the site turns out to differ materially from what we were told or could observe, we will tell you before proceeding and provide a revised price for the affected items.

4. Scope, variations and site access

We will carry out the work described in the accepted quote with due care and skill. Any additional work, change of tile, change of set-out or change of scope is a variation. Variations are priced and confirmed in writing before they are carried out, except where an immediate step is needed to make a site safe or to prevent damage.

You are responsible for providing safe and reasonable access to the work area at the agreed times, and for ensuring that power and water are available where the work requires them. Where access is not available at an agreed time, or the area is not ready because preceding trades have not finished, we may reschedule and may charge for time lost.

Unless the quote says otherwise, our scope does not include plumbing, electrical work, carpentry, structural repairs, asbestos handling, or removal of building waste generated by other trades.

5. Materials and tile supply

Where you supply the tile, you are responsible for ordering sufficient quantity, including a reasonable allowance for cuts, breakages and future repairs, and for confirming that all boxes are from the same batch. Variation in shade, size and thickness between batches is a characteristic of tile manufacture and is not a defect in our work.

Natural stone and some handmade tiles vary in colour, veining and surface. Small variations, and the movement of grout colour as it cures, are normal characteristics of these materials.

Where we supply materials, title to those materials stays with us until the relevant invoice has been paid in full. Risk in the materials passes to you on delivery to the site.

6. Payment

Payment terms are set out in the quote or invoice. Where a job is priced by module or stage, we may invoice progressively as each is completed. Invoices are payable by the due date stated on them.

If an invoice is not paid by its due date, we may suspend further work on the job after giving you written notice, and we may recover reasonable costs of recovering the debt. Nothing in this clause limits any right you have under the Australian Consumer Law or applicable building legislation to withhold payment for work that has not been properly performed.

7. Australian Consumer Law

Our services come with guarantees that cannot be excluded under the Australian Consumer Law, contained in Schedule 2 to the Competition and Consumer Act 2010 (Cth). Among other things, services must be supplied with due care and skill, be fit for any purpose you told us about, and be supplied within a reasonable time.

For a major failure with the service, you are entitled to cancel your service contract with us and to a refund for the unused portion, or to compensation for its reduced value. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. If the failure does not amount to a major failure, you are entitled to have the problem rectified within a reasonable time and, if this is not done, to cancel the contract and obtain a refund for the unused portion.

Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified. Where any term of ours is inconsistent with such a law, that law prevails to the extent of the inconsistency.

8. Defects and remedial work

Please tell us promptly in writing if you believe there is a defect in our work, and give us a reasonable opportunity to inspect it before any other party alters or repairs it. We will attend and, where the issue is our responsibility, rectify it.

Our responsibility does not extend to matters outside our control, including movement or settlement of the building, structural or slab cracking, failure of substrates or waterproofing installed by others, water ingress from plumbing or roofing defects, damage caused by impact, abrasive or inappropriate cleaning products, or ordinary wear. Grout and silicone are maintenance items and will need periodic cleaning, resealing or renewal.

9. Limitation of liability

Subject to clause 7, and to the maximum extent permitted by law:

• our total liability arising out of or in connection with a job is limited, at our option, to re-supplying the affected services or to paying the reasonable cost of having them re-supplied;
• we are not liable for indirect or consequential loss, loss of profit, loss of opportunity or loss of use, however arising; and
• we are not liable for loss or damage to the extent it is caused by your acts or omissions, by information you gave us that was inaccurate, by materials you supplied, or by the work of other trades.

This website is provided on an “as is” basis, and to the maximum extent permitted by law we are not liable for loss arising from reliance on general information published on it.

10. Intellectual property

All content on this website — text, layout, graphics, set-out diagrams and code — is owned by or licensed to Perth Modular Tiling Pty Ltd and is protected by Australian copyright law. You may view it and print or download extracts for your own non-commercial use. You may not otherwise reproduce, republish or adapt it without our written permission.

Set-out drawings, module plans and quotations we prepare for a job remain our intellectual property. You may use them for the purposes of that job. We may photograph completed work for our own records and portfolio; if you would prefer that we do not, tell us in writing and we will not do so.

11. Cancellation and termination

You may cancel a booked job by giving us written notice. Where work has already begun, or materials have been ordered specifically for your job, we may charge for work performed and for non-returnable materials up to the date of cancellation. Any deposit is applied against those amounts and the balance refunded.

We may terminate a contract by written notice if the site is unsafe, if access is repeatedly unavailable, if an undisclosed condition makes the work impracticable, or if an invoice remains unpaid after we have given notice. On termination we will invoice for work properly performed to that point.

These clauses do not affect any additional cancellation or cooling-off rights you may have under the Australian Consumer Law or under building legislation applicable in Western Australia.

12. Events beyond our control

We are not liable for delay or failure to perform caused by events beyond our reasonable control, including severe weather, industrial action, supply shortages, utility failure or government direction. Where such an event occurs we will tell you promptly and agree a revised program with you.

13. Governing law

These terms and any contract for services between us are governed by the laws of Western Australia and of the Commonwealth of Australia as they apply in Western Australia. You and we submit to the non-exclusive jurisdiction of the courts of Western Australia and of any court competent to hear appeals from them.

14. General

If any provision of these terms is found to be unenforceable, it is severed and the remaining provisions continue in force. A failure by us to enforce a provision is not a waiver of it. These terms, together with the accepted quote, form the whole agreement between us about the work.

We may update these terms from time to time. The version published on this page at the date you accept a quote is the version that applies to that job.

15. Contact

Questions about these terms should be sent to [email protected].

Perth Modular Tiling Pty Ltd — ABN 91 698 998 784, ACN 698 998 784, Western Australia 6065.